Use channels for discussion

Channels provide real-time text-based discussion within your program. They work like a messaging space where participants can have conversations, share updates, and collaborate.

Sending messages

1. Open a channel in your program.
2. Type your message in the input area at the bottom.
3. Press Enter or click Send.

Messages support:

• Rich text — Format text with bold, italic, lists, links, and more
• File attachments — Attach up to 10 files per message (images, documents, PDFs)
• Video embeds — Embed videos from YouTube, Vimeo, or other providers (up to 5 per message)
• Mentions — Type @ followed by a name to mention a participant and notify them

Threaded conversations

Reply to a specific message to start a thread:

1. Hover over a message.
2. Click Reply in thread.
3. A thread panel opens on the right side.
4. Type your reply and send.

Threads keep conversations organized without cluttering the main channel. The original message shows a reply count and preview of who has responded.

Reactions

React to messages with emoji:

1. Hover over a message.
2. Click a quick reaction or open the emoji picker.
3. Quick reactions available: thumbs up, heart, laugh, surprised, sad.

You can add up to 7 different emoji reactions per message. Click an existing reaction to add yours — the count increases and shows who reacted.

Editing and deleting messages

• Edit — Click the action menu on your own message and select Edit. Edited messages show an “edited” indicator
• Delete — Click the action menu and select Delete. Admins can delete any message; participants can only delete their own

Notifications

Channel notifications let participants know about new activity:

• New messages in the channel
• Thread replies to conversations they’re participating in
• Mentions when someone @mentions them
• Reactions on their messages

Participants can customize their notification preferences per channel.

Managing channels

Channels are installed as apps within your program. To add a channel:

1. Go to program Settings.
2. Install the Channel app.
3. You can install multiple channel apps to create separate discussion spaces (e.g., “General Discussion,” “Q&A,” “Introductions”).

Each channel app can be renamed and given a custom icon color to distinguish it in the sidebar.