Set up your organization

Your organization is the top-level container for everything in upcoach — programs, participants, billing, and settings. Setting it up properly ensures your participants see a professional, branded experience from day one.

Basic settings

Navigate to Settings from the sidebar to configure:

• Organization name — The name participants see when they access your programs
• Subdomain — Your unique URL (e.g., yourorg.upcoach.com). Participants use this to access your programs
• Company website — Link back to your main website
• Timezone — Sets the default timezone for events and scheduling across your organization

Branding

Upload your logo and favicon so your programs look like your own:

• Logo — Displayed in the sidebar and login screen. Accepts JPEG, PNG, or HEIC up to 4MB
• Favicon — The small icon that appears in browser tabs
• Brand colors — Customize your primary color, page background, and app background (available on Pro plan)

Custom domain

On the Pro plan, you can connect a custom domain (e.g., app.yourcompany.com) so participants access your programs through your own brand. Navigate to Settings > Custom Domain to set this up.

What to do next

• Create your first program
• Upload your logo and favicon
• Invite team members who will help run your programs