Participants Can Reschedule or Cancel Their Own One-on-One Sessions

Coaches can now let participants move or cancel a booked one-on-one session themselves, without asking. It’s off by default: turn it on per schedule.

• Reschedule: open the session, click Reschedule and pick a new time from the same package. The new time is booked before the old one is cancelled, so nobody loses their slot, and the session count stays the same.
• Cancel: the session goes back to the participant’s package, so they can book another time.
• The coach stays in the loop: a cancel sends the coach an email and a notification. A reschedule sends two: one saying the session moved, and the confirmation for the new time. Calendars update.

To turn it on, open a schedule and tick Participants can change bookings, then choose how late changes are allowed (24 hours before the session unless you change it). When it’s off, or after the cutoff, participants see a note to contact their coach.