A New In-App Support Inbox

Owners and admins open support from the Support button in the header. A chat bubble appears only when a reply is waiting. A conversation started there, or an email to [email protected], lands in one ticket system and threads correctly.

• In-app widget: realtime replies, an unread badge in the header, and attachments, including screenshots and screen recordings.
• Email threading: replies to [email protected] stay on the same ticket.