Track event attendance and feedback
Track event attendance and feedback
Every event has a panel where you can mark who attended, review feedback ratings, and share the recording. These are the pieces that tell you whether the session worked and give people a way to catch up if they missed it.
Enable feedback when you create the event
Turn feedback on while you’re creating the event. In the New Event modal, expand Show host, feedback and reminder settings, then toggle Request feedback from participants on. Click Preview next to the toggle to see the form participants will fill in.
If you forget to enable it during creation, open the event and go to the Settings tab — you can still turn feedback on, but only while the event hasn’t started yet.
How participants give feedback
Once the event starts, a Give Feedback button appears on the event panel for participants. They rate the session on four dimensions, each on a 1-5 star scale:
- Value — How valuable was this session for you?
- Guidance — How helpful was the guidance you received?
- Content — How relevant and useful was the content?
- Engagement — How engaged did you feel in this session?
They can also leave a comment (up to 5,000 characters) and choose to submit anonymously. Anonymous submissions hide the participant’s name and avatar from the feedback report.
Five minutes after the event ends, a feedback-request notification goes out to everyone who attended, so responses continue to come in after the session wraps.
Review feedback
Open a past event and switch to the Feedback tab. You’ll see two sections:
- Average Scores — the running average for each of the four dimensions, shown as a number out of 5 and a star row
- Individual Responses — every submission, with per-dimension stars and the participant’s comment
Long comments are truncated in the table — click one to open the full response in a side modal. Use the search field to find a specific participant, and the download icon in the title bar to export all responses to CSV.
Anonymous responses show as “Anonymous” in the name column and don’t link back to a profile.
Mark attendance
Attendance can only be marked once the event has started — the Attended dropdown is disabled before then.
- Open the event and go to the Attendance tab.
- For each participant, click the Attended dropdown and choose Yes or No.
- Changes save immediately.
A dash (—) means you haven’t marked that participant yet. Attendance is separate from RSVP — a participant can RSVP Yes and still be marked as not attended, or show up without an RSVP at all.
Filter and export attendance
Use the filter above the list to focus on a specific segment:
| Filter | Shows |
|---|---|
| All | Every eligible participant |
| Confirmed | Participants who RSVP’d Yes |
| No Response | Haven’t RSVP’d either way |
| Responded | RSVP’d Yes or No |
| Attended | Marked as attended |
| Not Attended | Marked as not attended |
| Watched Recording | Finished watching the event recording |
| Has Not Watched Recording | Hasn’t finished the recording |
The default is Responded for upcoming events and Attended for past events. Click the download icon in the title bar to export the current view as a CSV with name, email, response, attended, and watched-recording columns.
Share a recording
After the session, upload a recording so participants who attended, missed, or want a refresher can watch it.
- Open the event and click Add Recording on the event panel.
- Pick a video from your media library, or upload a new file.
- The recording is attached to the event immediately.
Once a recording is attached, the button changes to View Recording for anyone with permission to watch. Participants see the same button on their view of the event.
Track who watched
upcoach records when each participant finishes watching the recording. Their watch timestamp shows as a TV icon next to their name on the Attendance tab — hover to see the exact date and time they viewed it.
You can also use the Watched Recording and Has Not Watched Recording filters to see who has and hasn’t caught up, then follow up with the ones who missed out.