You may already be familiar with the concept of @mentioning – it’s generally how we “tag” someone on social media. This ensures people get a notification and know to look at your post.
@mentioning is also how we tag people in upcoach.
How to @mention an individual?
To @mention someone in a post, simply type the “at” sign (@) with no space after it, then begin typing the person’s name. (i.e., typing @Elon would suggest my full name you could then select). Once chosen from suggestions, the name should be written boldly.
How to @mention all program members?
You can also @mention all your program members, such as @everyone – this sends a post notification to every program member.
@everyone mentioning the entire program is a great way to make broad announcements, share FYIs, etc., where immediate action or response may not be the priority so much as communicating something.
⚠️ NOTE: Only coaches and admins can use the @everyone mention. This option is not visible to clients.
⚠️ NOTE: @everyone mention can only be used in the post itself, not in comments.
If you need more help, please get in touch with us at [email protected] or inside the platform by clicking on the chat messaging bubble in the lower right corner.