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Setting up your custom domain

Written by Mert Hurturk
Updated over a year ago

Make your brand stand out a little more with a custom domain where your Clients can access your organization.

How to add your Custom domain inside upcoach?

To host your upcoach organization on your domain, go to your Admin Area, click on "Customization" in the left sidebar menu, and click on the "Set up Custom domain" button.

When the modal opens, there are two steps.

Step one: Add the URL of the domain where you want to host your upcoach organization.

Add the domain, or subdomain, where you want to host upcoach. This domain has to match the domain where you set your CNAME record in step 2.

Step two: open your DNS provider, and create a new CNAME record with the data listed in the table in step 2.

Here are links for some of the DNS provider's support pages:

Once you go through both steps, you can go back to upcoach and click on "Save".

After you set up your domain, it might take up to 30 minutes to verify. We'll notify the Organization owner by email when the new domain is ready.

You can also see the status of your custom domain inside the Settings tab.

If you need further support, please contact us inside the platform by clicking on the chat messaging bubble in the lower right corner.

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