Demo
Do you have a demo video?
Yes! You can watch a complete demo showcasing all upcoach features and capabilities here 👉 Watch the demo
Usage
I offer 1-on-1 coaching. Can I create separate content for each client?
Absolutely! In upcoach, you can either use the same content for multiple clients or create personalized content for each client. The choice is yours.
Can I automate coaching activities (tasks, Smart Docs, files, etc.) for my clients?
Yes! With upcoach’s Program Automation feature, you can set up tasks, Smart Docs, and files before your clients even join the program. Once they join, these activities will be assigned to them automatically.
Additionally, you can use Courses to automate activities with different scheduling options:
Manual Release
Self-Paced
Auto Release
Once a course is added to a program, your clients will see their assigned activities as soon as you unlock lessons.
👉 Learn more about Courses and Drip Types
Do I need to install anything?
Nope! upcoach is a no-code platform—just sign up and start streamlining your coaching business right away.
Do you offer templates for inspiration?
Yes, we have a variety of templates to help you get started quickly:
✅ Program Templates
✅ Agenda Templates
✅ Smart Doc Templates
You can copy and customize these templates to fit your needs.
Can I receive payments?
Yes! Connect your Stripe account to:
✅ Create professional sales pages
✅ Automate client enrollment
✅ Manage payments seamlessly
👉 Learn more about Payments and Offers
Transaction Fees: (Based on your plan type)
Tier 1: 4%
Tier 2: 2%
Tier 3: 1%
What if I don’t want to use Stripe?
While we recommend Stripe for a seamless experience, you can use any third-party payment gateway that allows redirecting users to a custom URL after payment. This URL would be an invite link to your program.
👉 Learn more about Program Invitation Links
Can I create coaching agreements?
Yes! upcoach logs client IP addresses and locations, making it possible to use Smart Documents for agreements.
Can I use upcoach in a different language?
The admin panel and interface (e.g., buttons, menus) are in English.
Your content (programs, courses, documents) is fully customizable and can be in any language.
Right-to-left (RTL) languages are not supported at the moment.
Data Privacy
How does upcoach handle data privacy?
Your privacy is our priority. 👉 Learn more in our Terms & Conditions
Compliance
Is upcoach GDPR-compliant?
Not yet.
Is upcoach HIPAA-compliant?
Not yet.
Purchasing & AppSumo Deals
Can I buy more than one deal with a single account?
Yes, but you cannot combine them.
What happens after my first year?
You can continue using upcoach by adding a payment method and subscribing at the current retail price listed on our website.
Can I combine multiple licenses?
No, you cannot combine two or more licenses.
I purchased Tier 1. Can I upgrade to Tier 2 or Tier 3?
Yes, while the deal is active. Once the campaign period ends, upgrades will no longer be available.
Are AppSumo Tiers the same as upcoach’s retail plans?
Yes! We’ve mapped them as follows:
AppSumo Tier 1 → Starter Plan
AppSumo Tier 2 → Pro Plan
AppSumo Tier 3 → Business+ Plan
Onboarding
Is there documents and tutoarials where I can learn how to use upcoach?
Yes! ****
Customization
Can I customize my organization?
Yes! With AppSumo Tier 2 or Tier 3, you can customize:
✅ Logo
✅ Brand colors
✅ Custom domain
Can I change my custom domain later?
Yes, you can update or remove your custom domain anytime.
Can I configure multiple custom domains?
No, each organization can have only one custom domain.
Can I rename my organization in the future?
Yes, just contact our support team, and we’ll assist you.
Can I change the "Coach" label in the program sidebar?
Yes, you can rename the “Coach” and “Member” labels or make them invisible.
Does upcoach support Dark Mode?
No, not at the moment.
Team & Client Management
How many team members can I add?
Tier 1: No additional team members
Tier 2 & Tier 3: Add team members for $99/month per member
Can I add additional clients?
Tier 3: You can increase your client capacity for $99/month per additional 100 clients.
Do deactivated clients count toward my client limit?
No, only active clients count toward your limit.
Can I export my clients?
Yes! You can export clients as a CSV file from the Admin Panel → Clients Page.
Can program members interact with each other?
Yes, depending on your program settings:
✅ Add a Forum Block for discussions
✅ Enable Chat for group messaging
Integrations
Does upcoach has a public API?
Yes! It is available for Tier 3.
Does upcoach integrate with Zapier?
Yes! Search for upcoach on Zapier or click here.
Which video call tools upcoach support?
upcoach works with any video call tool that provides meeting links (e.g., Zoom, Google Meet, Teams).
Does upcoach integrate with Pabbly?
No, currently, we only support Zapier.
What third-party apps does upcoach integrate with?
✅ Zapier
✅ Google Sheets
✅ Google Slides
✅ Airtable
✅ Miro
✅ Calendly
For other integrations, you can use the HTML Block to embed external tools.
Features
Does upcoach support different question types?
Yes! Smart Documents support 10 different response types. 👉 Learn more
Do clients receive reminders for events?
Yes! When you create an event, an ICS file is sent to clients, allowing them to add it to their calendar and receive notifications.
How can I request a feature?
You can reach out via in-app chat, and our team will review your request.
Does upcoach have an affiliate system?
No, we currently do not offer an affiliate system.
Can upcoach provide sales/marketing pages for my coaching programs?
Yes! With the Payments & Offers feature, you can create professional checkout pages.
What video hosting platforms can I use?
✅ YouTube
✅ Vimeo
✅ Loom
✅ Muse
✅ Searchie
✅ Wistia
For other platforms, you can use the HTML Block to embed videos.
In a group coaching program, can clients’ assets (tasks, Smart Docs, etc.) remain private?
Yes! Each block has privacy settings, allowing you to restrict visibility.